Order FAQs

I need to change the shipping address, how do I do that?
Please send an email to care@shumistore.com with the following information: Order number(s). [SHUMI-XXXXX] New shipping address.
Sun, 21 Jun, 2020 at 4:22 PM
How does Local Order Pickup work?
Interested in picking your order up at Shumi HQ? Place an order on shumistore.com and choose "Local Pick Up" during check out Once your order i...
Fri, 9 Feb, 2024 at 5:43 PM
How do I cancel my order?
You can cancel your order for FREE within the first 24 hours of purchase.   Cancellation requests after 24 hours of purchase will incur a 20% fee if refun...
Sat, 26 Sep, 2020 at 4:20 PM