Order FAQs

I need to change the shipping address, how do I do that?
Please send an email to care@shumistore.com with the following information: Order number(s). [SHUMI-XXXXX] New shipping address.
Sun, 21 Jun, 2020 at 4:22 PM
How does Scheduled Curbside Pickup work?
Join us as we walk you through our Scheduled Contactless Curbside Pickup method. Place an order on shumistore.com and opt for Curbside at checkout. Onc...
Tue, 15 Sep, 2020 at 5:23 PM
How do I cancel my order?
You can cancel your order for FREE within the first 24 hours of purchase.   Cancellation requests after 24 hours of purchase will incur a 20% fee if refun...
Sat, 26 Sep, 2020 at 4:20 PM