Pre-Order FAQs

Pre-Orders Frequently Asked Questions

What is the benefit of Pre-Ordering?
When you pre-order with us, we guarantee the reservation of your order. Due to the limited nature for some of our products, we cannot guarantee restocks aft...
Wed, 20 Mar, 2019 at 1:02 AM
When I Pre-Order, do I get my products before everyone else?
Pre-Ordering with us only guarantee your order, it does not mean you will get your item before everyone else.  We cannot control when we get our shipment fr...
Wed, 20 Mar, 2019 at 12:49 AM
When do I get charged for pre-orders?
You will be charge at the time of order to ensure the reservation of your order.
Wed, 20 Mar, 2019 at 12:50 AM
Where’s my pre-order? I’ve seen the same items showing up at other stores already.
Due to the nature of the business, we might not always receive our shipments at the same time as our competitors.  Sometimes we receive our stuff early,...
Wed, 20 Mar, 2019 at 12:56 AM
Does pre-ordering ALWAYS guarantee that I will receive my item(s)?
In rare cases, your pre-order is not guarantee due to the following but not limited to: • The manufacturer announces that the  items have either been di...
Wed, 20 Mar, 2019 at 1:04 AM
What if my order consists of both in-stock & pre-ordered items?
By placing an order with both in-stock, as well as pre-ordered items together, we will not ship any part of your order until all of your items are available....
Wed, 20 Mar, 2019 at 1:05 AM
Can I cancel my Pre-Order?
ALL SALES ARE FINAL AFTER 24 HOURS, INCLUDING PRE-ORDERS. Please make sure that your order is correct prior to checkout. We cannot accept returns or exchang...
Wed, 20 Mar, 2019 at 1:23 AM